Backoffice Operations

Administrative Support

Marketing, Sales & CRM Support

Technical Support

Insurance Operations That Scale Without the Overhead.

From claims to customer service, Office Beacon’s remote teams plug into your workflows and results—fast, accurate, and fully compliant. You stay focused on growth. We handle the back office.

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Built for Compliance. Trusted by Agencies.

Certified, Secure, and Ready to Launch
Specialized Roles for Insurance Workflows

Typical Roles Fulfilled:

Claims Processing Specialists
Policy Administration Support
Insurance Virtual Assistants
Customer Service Representatives
Underwriting Assistants
Data Entry & Document Management
Accounting & Reconciliation Staff
IT Support for Insurance Platforms
  • Claims intake, documentation review, claims tracking, status updates, escalation support, and compliance checks
  • Policy setup, renewals, endorsements, cancellations, data entry, system updates, and document generation
  • Calendar management, appointment scheduling, inbox triage, CRM updates, follow-ups, and basic quote support
  • Inbound/outbound calls, client inquiries, policy lookup, billing questions, service requests, and satisfaction tracking.
  • Application intake, data verification, risk assessment prep, document collection, system entry, and follow-up coordination
  • Form processing, database updates, PDF conversion, indexing, archiving, and compliance tagging
  • Premium reconciliation, omission tracking, invoice generation, payment posting, ledger updates, and reporting
  • System configuration, user access setup, troubleshooting, platform updates, data migration, and integration support
Trusted by Agencies. Proven at Scale.

Office Beacon supports insurance organizations across every major vertical—from P&C to reinsurance—with remote teams that understand the pace, precision, and platforms this industry demands. Whether you’re processing claims or managing renewals, we deliver the scale and specialization to keep your operations moving. 

Who We Support
  • Property & Casualty
  • Benefits Administration Firms
  • Managing General Agents
  • Claims Processing Companies
  • Third-party Administrators
  • Life & Annuity Insurers
  • Risk Management Firms
Why Insurers Trust Us
  • 30+ Insurance Management Systems Supported
  • Dedicated Account Managers
  • 24/7 Client Support
  • Multilingual Teams
  • Business Continuity & Disaster Recovery Built In
Trusted by Agencies. Proven at Scale.

Office Beacon supports insurance organizations across every major vertical—from P&C to reinsurance—with remote teams that understand the pace, precision, and platforms this industry demands. Whether you’re processing claims or managing renewals, we deliver the scale and specialization to keep your operations moving. 

Who We Support
  • Property & Casualty
  • Benefits Administration Firms
  • Managing General Agents
  • Claims Processing Companies
  • Third-party Administrators
  • Life & Annuity Insurers
  • Risk Management Firms

 

Why Insurers Trust Us
  • 30+ Insurance Management Systems Supported
  • Dedicated Account Managers
  • 24/7 Client Support
  • Multilingual Teams
  • Business Continuity & Disaster Recovery Built In

 

What We Deliver
1.5 M
Quotes Processed
2.4 M
COIs Issued
1.8 M
Renewals
2 M
Endorsements
2.5 M
Policy Checks
1 M
Audits Completed

Trusted Across the Systems That Drive Insurance Workflows

We Know What Insurance Teams Are Up Against.

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Accuracy Under Pressure

We help agencies scale without sacrificing precision—keeping operations lean, compliant, and responsive.

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Tech That Keeps Pace

Our teams are trained on leading platforms and workflows so you don’t fall behind.

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Service That Builds Loyalty

We handle policy updates, claims tracking, and client inquiries so that your customers get answers, not delays.

What they say about Office Beacon
David Nicholson
CEO, Polyconcept North America
Melody Collet
VP of Technology, Comda
Mitch Mounger
CEO, Sunrise Identity (A Halo Branded Solutions Company)
Paul Bellantone
Former President, PPAI
Devin Piscitelli
President, Aakron Line
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How Our Clients Cut Costs and Scale Fast

See how Office Beacon’s remote staffing helped streamline claims, reduce overhead, and improve client satisfaction. 

View Case Study
News & Insights
Build Your Insurance Team—Fast

Tell us the tasks you want automated, and we’ll design a pilot workflow tailored to your business. Most proposals are ready within 48 hours. Request Your AI Workflow Pilot.